With the situation evolving continuously, we will do as much as we can to help keep guide you. Last minute surprises and disappointments aren't in anyone's interests so our aim is to be as clear and up-front as possible. We understand that you want to get away and enjoy that well earned break, so we've introduced the policies below to address the most common concerns.

If the UK or Scottish government advice is to avoid non-essential travel or overnight stays at the time of your booking, you can either choose alternative dates or receive a full refund at your discretion. Any refund would be paid within 7 days of cancellation.

With high demand for campsites, access to clean water and waste disposal facilities can be limited in some areas. Typically these would be needed every 2-3 days depending on the number of people. To protect the environment, we need to ensure waste is disposed of responsibly, so some pre-booking will be needed.